Have questions about how Inviveo can transform your practice’s revenue cycle? You’re in the right place. We’ve compiled answers to some of the most common questions we receive from healthcare providers.
If you don’t see your question answered here, please reach out to our team for a personalized consultation.
Our onboarding process is designed to be seamless and minimally disruptive. We handle all the heavy lifting, from secure systems integration to team training. You will have a dedicated onboarding specialist to guide you through every step. Most practices are fully onboarded and operational within a few weeks, without any negative impact on their daily workflow or cash flow.
Our technology is system-agnostic. We are experienced in working with all major EHR and PM systems on the market. Our team will integrate securely with your existing platform, meaning you don't have to change the systems your staff already knows how to use.
You will always have a dedicated, U.S.-based account manager as your single point of contact. This individual is a senior RCM expert responsible for understanding your practice, overseeing your account, and ensuring we meet your strategic goals. They manage our entire global team on your behalf, so you get clear communication and expert oversight without any complexity.
Data security and privacy are paramount in everything we do. We operate using complete HIPAA-compliant systems and processes. All data is managed through secure, encrypted connections, and our entire team—both domestic and offshore—undergoes rigorous and continuous training on HIPAA regulations and data security protocols.
While every practice is unique, most of our clients begin to see a positive impact within the first 30-60 days. You can expect to see a noticeable improvement in your first-pass claim acceptance rate and a reduction in claim denials quickly. Our goal is to deliver significant results, such as a 30% reduction in Accounts Receivable days, within the first few months of our partnership.
We blend AI-powered precision, U.S.-based leadership, and cost-efficient offshore teams to deliver accuracy, speed, and savings that traditional billing providers can’t match. With a 99% first-pass claim acceptance rate and 50% lower operating costs, we’re not just managing revenue — we’re growing it.
Our pricing is designed as a true partnership. We typically work on a model based on a percentage of your net collections. This ensures our goals are perfectly aligned with yours—we only succeed when you get paid. This approach motivates us to maximize your revenue and fight for every claim, every dollar, every time.
Yes. Our team has experience with primary care, specialty clinics, surgical centers, and high-volume practices. We tailor our workflows to your specialty’s coding and payer requirements.
Our significant cost savings are a direct result of our unique Intelligent Hybrid Model. We combine expert, U.S.-based oversight and client management with highly efficient offshore teams for processing-intensive tasks. This allows us to deliver superior service and results at a fraction of the cost of traditional, fully onshore billing companies. This cost advantage is based on comparisons with traditional in-house billing methods.
While our comprehensive, end-to-end RCM service delivers the best results and value, we understand that every practice has unique needs. We can work with you to create a customized service package that targets your most significant challenges, whether that's denial management, A/R follow-up, or just claims processing.
Our team is ready to provide the information you need to make a confident decision.